This company is not yet accredited. See reviews below to learn more or submit your own review. Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations. A link has directed you to this review. Its location on this page may change next time you visit. Much better products out there. Their customer support is all care no responsibility. Even when fitted by NH hospital the headpieces tried were either too loose or too tight.
The masks tried had same problem. The'exhaust' is close to face and blows so hard it wakens me. Not as good as my old CPAP. They sent me another one. In fact it damaged my dresser top. I called the company. They passed me around about five times and then I finally got an email saying "Here is the address you can mail it to. I will make sure it is not their brand of anything!
Terrible customer service, not professional or nice people to deal with. In the morning air blows so hard that the sound of the air leaks on my mask wakes me up every day. I returned to McLaren with the machine and they were unable to help. This has been a problem from day one and was unable the find any thing in the menu to help. Research tells me that the problem is with ramping up. Res Med is worth 2 billion, how is that possible, the machine is rinky dink, the service is very, very poor, I doesn't work, they are a con.
Thankfully, I got rid of it before I was stuck with it. I suspect the have some kind of kick back arrangement with the Doctors. For more information about reviews on ConsumerAffairs.
ALL customers should be warned about the abysmal quality of ResMed replacement equipment quality.Skip to content. Quick links. Unfortunately, problems not resolved much -- frustrating, as AHI looks great since day 1 Average 1.
Anyways, main reason posting is Friday, the machine would not turn on. Troubleshooted, and the green light is on the adapter, but the power switch keeps only flickering momentarily, then dead. Called DME, and had to wait to today to speak to someone. I thought this was a medical necessity, yet, the client has to wait over the weekend at a min? Called Resmed, and no one can speak directly to technical support except DME. I asked, what if I bought out of pocket? No one, but DME, according to them.
Anyways, last night, I just played with the buttons for a while, trying combinations, and lo and behold, found if I held down for a few minutes it was back on. However, the response is not always reliable. I am still waiting for a call back, and figured if it is 2 year full warranty, I do not want a fix, but would rather have it replaced.
Did find a few similar threads on older resmed units s8? Anyone, experience this with airsense 10, and did they fully replace or try to fix? First diagnosed please don't ask me to try nasal. Number one "Bama fan. I pretty much know the rudimentary troubleshooting steps. Looking for more device and some specific experience. You said you're a retired EE, so if you're desperate and it's the brick, you can hook up any properly rated 24V supply, 3.
The 3. I mentioned that I can get it on by pressing combinations for a long length of time, and the adapter always has a solid green light, but not the unit itself, which is a very brief flicker until I hit the right combo. Thinking it best to try to facilitate return, as I don't want to mess with the warranty. And for this to happen in just over a year, and no way to talk directly to RESMED tech support without DME gatekeeper intervention, really adds to the not so great experience so far.
I'm suspecting it's a well known power switch issue, as in the several S8 threads I've found here. You already know resmed doesn't deal with end users.
If you got it thru a dme what haven't you brought it back to the dme so they can get it fixed or replaced. It's really the only path to getting something done. But it was worth a try. Finally was able to make appointment, and in the process of driving two hours to first have the dme tech inspect and hopefully approve of a return.
Not always as smooth as one would think on the surface. As I said, for a device that is supposedly a medical requirement, I'm a bit miffed at the manufacturer bureaucracy, slowness of response ,and time to get replaced For the price the insurance paid, one might expect better.
Buckwheat hull pillow. It sometimes would say that the power connection was loose, and would not run the humidifier. Sometimes it would not power up, but there is a brief flash of light from top power LED when I unplug it. Sometimes it works perfectly!Your patient may be experiencing poor mobile coverage or Airplane Mode may be enabled. Advise them to ensure Airplane Mode is disabled and to place the device where there is better coverage ie, a bedside table.
The wireless signal strength icon in the top right hand corner of the screen indicates good coverage when all bars are displayed and poor coverage when fewer bars are displayed. After therapy has stopped, your device will blow a small amount of air to avoid condensation in the device and air tube. This will stop automatically after 20 minutes. This will allow it to deliver a low start pressure to help you fall asleep with ease. EPR gently lowers the pressure delivered to you when you exhale — making it easier to breathe out against the air pressure.
If you are using a ClimateLineAir heated tube and still experiencing uncomfortable side effects, enable Climate Control Manual and increase the humidity. If the air becomes too humid and you get condensation, try increasing the temperature. Refer to your user guide for more information. Air may be escaping through your mouth while you sleep. If you are using a nasal mask or nasal pillows, you may need a chin strap to keep your mouth closed, or a full face mask to cover your nose and mouth.
ResMed is closely monitoring and responding to the COVID pandemic; the health and safety of our people, customers, business partners; and those who use our products and solutions worldwide is our top priority. Read more here.
Troubleshooting Data Q. Device Q. I have stopped therapy, but my device is still blowing air. Air pressure Q. The air pressure seems too high. The air pressure seems too low. Ramp may be in progress.This range replaces their highly successful S9 range in a more compact and lighter package. All while adding a few creature comforts that will make using CPAP even easier than before.
Admittedly, the AirSense AutoSet has been my go-to machine for the past year. Not only is it one of the smallest bedside units on the market; it is also one of the quietest and easiest to use.
So, I am pretty familiar with what works well, and its shortcomings. If you can afford the hefty price tag. I found the best price and support on the internet for this machine here:.
There are a handful of versions in the AirSense range. The one right for you depends what features you need, as well as whether you prefer an AutoSet or fixed-pressure CPAP machine. If it gets cold where you live, get the ClimateLine tubing! When we first open the box, we find the Travel Bag. The bag itself has a carry handle and an adjustable shoulder strap. In addition, the bag includes a strap across the back of the bag, allowing it to be slipped over the handle of a suitcase.
This makes travelling with it a cinch, especially if you transport the machine as carry-on luggage. The bags themselves come in two different shades of gray. Most of the machines come with the dark gray carry bag variation which is the standard color. This is what the machine I trialed came with. SD Card Installed. It does have a few troubleshooting tips as well as the warranty terms and conditions.
This brings them inline with other manufacturers namely Respironics in adopting this style adaptor. Everything else with the tubing remains pretty much the same. The humidifier chamber is lighter, of a simpler design, and much easier to use, access and clean than the S9 model.
And finally, the unit itself. The right side view with the humidifier inserted and removed. The left hand side view shows where the filter cover bottom leftSD card slot top rightand accessories port bottom right are accessed. And since the footprint on the bedside is very important, from the top as well with the AirSense machine in the centre.
As for weight, the AirSense range of machines is pretty darn light. The casing itself is made of plastic which appears to be standard these daysand you really are unlikely to damage it too much unless you make an effort to. The weight of the machine and water chamber together comes in at 2. The AirSense machine is still at the lower end of the spectrum when it comes to noise. This puts it among the quietest CPAP machines on the market.
As with all machines, the noise you perceive is dependent on a number of things including. These include:. ResMed does not have a function to change the brightness of the screen on this model. Instead, they have included a light sensor that automatically adjusts the light of the LCD screen to the room light. Honestly, it works well and I found it easy to see.It can sometimes be tempting to lump all types of sleep apnea together as part of the same generic condition, but in reality, there are distinct differences between central and obstructive sleep apnea.
While CPAP therapy can help address both types of breathing problems, it is crucial that patients and their doctors understand the difference between these sleep apnea events and use equipment that will account for both. In some instances, the wrong CPAP device could actually make your sleep apnea worse. The Resmed AirSense 10 Autoset is one of the best products on the market today for identifying and addressing nighttime breathing problems caused by both obstructive and central sleep apnea.
Here is a closer look at how these conditions differ, how they impact your health, and how the Resmed AirSense 10 Autoset will help you breathe easy. It is estimated that over 18 million Americans suffer from sleep apnea, with the vast majority of these cases being the result of obstructive sleep apnea. Obstructive sleep apnea is the result of a blockage of the upper respiratory tract while you are sleeping.
Most often, this occurs when the throat muscles relax during the night. As the muscles relax, the airway is temporarily closed off, which can cause periods of inadequate breathing or even cause breathing to temporarily stop. Milder versions of obstructive sleep apnea will cause snoring; more severe cases will cause the individual to wake up gasping for breath due to a buildup of carbon dioxide in their system.
Among the biggest risk factors for obstructive sleep apnea are being overweight, having a large neck or recessed chin, and having large tonsils.
Your lifestyle can also play a role. Those who consume alcohol or sedative drugs are often at a greater risk of obstructive sleep apnea because of the way these substances relax the muscles. Those with high blood pressure, diabetes, asthma, or a family history of sleep apnea are also more likely to develop the condition.
7 Common CPAP mask problems & how to solve them
Instead, those who suffer from obstructive sleep apnea must often rely on a spouse or daytime symptoms to determine if they have the condition. For example, if your partner notices that you wake up choking or gasping during the night, or if you snore so loudly that you disturb their sleep, you likely have obstructive sleep apnea. Other symptoms require that you examine your own personal well-being. Common daytime signs that you are experiencing bouts of obstructive sleep apnea include excessive fatigue, trouble concentrating, and experiencing headaches or a dry mouth in the morning.
Those who suffer from obstructive sleep apnea may also experience nighttime sweating or even a decreased libido. Though central sleep apnea is less common than its obstructive counterpart, it is still relatively common, accounting for roughly 20 percent of all sleep apnea cases.
As such, it is certainly worth understanding for those who have been experiencing trouble sleeping.
In other words, the brain essentially forgets that your body needs to breathe until a lack of oxygen triggers the breathing process again. Central sleep apnea has a wide range of potential causes, though it is most often the result of another underlying medical condition. Those who have experienced stroke or congestive heart failure often develop a condition known as Cheyne-Stokes breathing.
This weakened breathing condition will typically lead to central sleep apnea episodes. The opioids that are used to alleviate pain following a surgery or other medical treatments can also contribute to irregular breathing patterns or a temporary stoppage of breathing. With the aforementioned medical conditions often playing the biggest role in episodes of central sleep apnea, it should not come as much of a surprise that this type of sleeping disorder is most common in individuals over the age of As conditions affecting the heart and brain develop, the risk for central sleep apnea increases.
As with obstructive sleep apnea, men are more likely than women to experience central sleep apnea. Many of the early symptoms of central sleep apnea are similar to those of obstructive sleep apnea, such as your partner observing you waking up with shortness of breath during the night or brief stoppages of breathing during sleep. Those who suffer from central sleep apnea will also experience daytime fatigue as well as mood changes and headaches.
Other symptoms associated with central sleep apnea include nighttime chest pain, insomnia, and shortness of breath that occurs while laying down and feels better when you sit up. Insomnia may sometimes be more noticeable to the individual struggling with central sleep apnea, though snoring is typically far less prominent than it is with obstructive sleep apnea.
Though fatigue may not seem like a serious problem in and of itself, the long-term complications of both obstructive and central sleep apnea can be significant.I've had no problems with it until a few weeks ago. As soon as I would turn it on, it would blow too much air. Turning it off and back on would fix the problem. Well, now turning it off and on doesn't help. Last night the air was so annoying and loud I had to not use the machine so I could go to sleep.
Is my machine broken or is there something I can do to get it back to normal? This happened to me twice with my Resmed 9. The first was my very first machine so I didn't know any better.
But after a month of struggling with it I took it in to the tech at my sleep doctors and they checked it out and determined it was faulty and gave me another. The second machine worked for almost a year and then I had this sudden blast of air coming from it so intense it choked me and I couldn't breath.
Same thing as you where if I turned it on and off it got better but that only worked for a couple of days. I took it in and they checked the pressure and when they checked it didn't happen, but the pressures were still off.
They gave me a new machine and said it wasn't worth the time and effort of sending the old one back to Resmed to be repaired.
When this has happened to me, it has been due to a mask leak, which drove my APAP to ramp up the pressure, With the result that I would awake, trying to exhale against what felt like a hurricane. After turning off the machine, it would revert to normal functioning.Critical! What You Must Ask For When Programming Your ResMed AirSense 10 Autoset CPAP ( Auto CPAP)
Have only been using a machine for about 2 months, but have had the same difficulties. Mine is a Res Med Air10 with a prescribed flow non-adjustable between 12 and The only way to change the flow rate is to turn off the machine and use a 25 minute pre-ramp. Called the tech office and was supposed to see her. For whatever reason she brushed me off till next month eval. Being so new, I accepted this, though very pissed.
Discovering this forum has helped a good deal. First, discovered many others having same experience with the Res Med. Secondly, these same folks arranged for a machine checkout, which in some cases resulted in discovering faulty mechanisms to the extent new equipment was ordered and the problem seems fixed. At the moment I'm hanging in here for a few days till schedules allow a visit to the tech office. Unless there's an emergency there will be no brush off.
I would suggest a visit to your tech and get your equipment checked out. In terms of a mask leak, that maybe the case. However, the pressure should reduce automatically when the leak is stopped by adjusting the mask.
Am pretty sure this is the cause of my leaks. I was told the pressure regulated itself in response to each breath. In my case re-positioning the mask and stopping the leak did not result in lowering of the pressure. It remained at full force until I turned off the equipment and restarted. Also, I read descriptions of the full face masks and there is one which has greater sealing properties. I'm going to add this change to my discussion.
Good luck and finding a solution.Hello Guest, Welcome to Apnea Board! As a guest, you are limited to certain areas of the board and there are some features you can't use. To post a message, you must create a free account using a valid email address. Totally blind since birth. Donate to Apnea Board. Hello Guest! Login Username: Password: Lost Password?
Remember me. Login or Create an Account. I am a current ResMed S9 cpap user, 2 years at the same level. I have been having issues at night with the use of my machine not sleeping well, restless legs, waking up with ears ringing, heart racing, dizzy etc. I made a visit to sleep doc and he recommended loaning me an Apap for a week to see how I would do thinking since I have a very small airway that I needed multi levels during the night and hopefully this would fix me up.
I set up this machine last night and was excited to get a good nights sleep Boy was I wrong! I was awake more than I was asleepall night!! Everytime the machine increased the pressure it woke me up due to the force of the air blowing out of my lips and I spent several mins trying to get back to sleep.
Also each time the pressure was increasedmy nasal mask would start whistling around the hose connection geesh and that drove me nuts I woke up enough a couple of times to check the pressure and It was at 10, then around am I woke with my chest hurting, burping and had acid reflux, hose whistling and a feeling of having swallowed way to much air, checked the pressure and it was at I got up and set my S9 back up and went off to a restful slumber for the next 3 hours. Epic fail. I am supposed to use this loner machine until Wed and I cant even use it one full night.
Cannot reach a tech at my supply office weekend to get help with this newfangled machine. So stay with S9. But download and install the Sleepyhead software from the link at the top of the page so you can see how your therapy is doing.
Perhaps the cpap of 8 is too little, perhaps too much, perhaps just right. You can't know that without checking the results.